1. REFUND AND EXCHANGE POLICY
Any item can be returned within 14 days of purchase if buyer not happy with item received product. The item can be exchanged if a similar item available, or refunded if not satisfied. If purchaser is returning item because they do not require it, then they will be responsible for payment for return postage and sending back with registered mail.
If an item has been sent in error by us, or is deemed to be faulty, the return postage costs will be refunded to the customer.
2. PRIVACY STATEMENT
All details of customers purchases, contact information etc ,will be kept in strictest confidence, no client information will be passed on to any other persons whatsoever.
Southern Cross Coins may email you on occasion with special offers, or if we acquire a particular item that may be within your collecting sphere.
3. TERMS AND CONDITIONS.
All items are offered subject to availability. Pricing may alter without any prior notification. We reserve the right to restrict the quantity of any item on offer, to any single purchaser , if only limited stocks are available. We reserve the right to not proceed with any sale, if such circumstances should arise that would make the sale unsuitable to us , e.g. A sharp rise in precious metal prices.
4. CAN I PAY BY CREDIT CARD?
If you’d like to pay by credit card, simply email or call us with the items you want and your postal address. We’ll process the charge once we have your details. Please note that orders over $400 paid by card may be delayed for security verification – so if you need your order quickly, we recommend PayPal or bank transfer instead.
For first-time buyers placing orders over $400 by credit card, we also require:
- A scanned photo ID (driver’s licence or passport)
- A photo of the credit card used, showing only the last four digits
Thank you!
