Southern Cross Coins - Melbourne Australia

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Frequently Asked Questions

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1. REFUND AND EXCHANGE POLICY

Any item can be returned within 14 days of purchase if buyer not happy with item received product. The item can be exchanged if a similar item available, or refunded if not satisfied. If purchaser is returning item because they do not require it, then they will be responsible for payment for return postage and sending back with registered mail.

If an item has been sent in error by us, or is deemed to be faulty, the return postage costs will be refunded to the customer.

 

2. PRIVACY STATEMENT

All details of customers purchases, contact information etc ,will be kept in strictest confidence, no client information will be passed on to any other persons whatsoever.

Southern Cross Coins may email you on occasion with special offers, or if we acquire a particular item that may be within your collecting sphere.

 

3. TERMS AND CONDITIONS.

All items are offered subject to availability. Pricing may alter without any prior notification. We reserve the right to restrict the quantity of any item on offer, to any single purchaser , if only limited stocks are available. We reserve the right to not proceed with any sale, if such circumstances should arise that would make the sale unsuitable to us , e.g. A sharp rise in precious metal prices.

 

4. CAN I PAY BY CREDIT CARD?

If you would like to pay via credit card, you can do so by contacting us directly with the items you require and your postal address. We can debit your card directly when your information has been received via email or phone.

 

 

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